TACDA Return Policy
Note: TACDA Store images are for representation purposes ONLY and may not be exactly as received. Individual items may be substituted with equivalent item based on availability.
The American Civil Defense Association offers a thirty (30) day, money back, satisfaction guaranteed return policy. Returns must be made within thirty (30) days of shipment to qualify under this policy. Test devices such as dosimeters, rate and survey meters, charging devices and other non disposable, reusable merchandise must be undamaged and in original condition with all components and packaging originally sent and may be subject to a restocking fee of 15-25%. Credit will be issued only after inspection of all returns for conformity to this policy. Returned merchandise not in conformance will be held for 30 days and the customer notified by e-mail as to their options. In all cases, we do not accept the return for credit of any item returned more than thirty (30) days from shipment date. Any manufacturer warranty repairs or returns must be handled directly with the manufacturer. Original shipping costs are not refundable. Returns sent postage due or freight collect will not be accepted.
You agree to pay for any and all purchases and services made using your name and credit card through this site, not to challenge any such charges, and to pay for all collections and/or attorneys fees resulting from any non-payment.
The American Civil Defense Association (TACDA) cannot be responsible for unsolicited returns without an assigned return authorization number. All returns for credit must conform to the following procedure to insure accurate processing of credit issuance and/or replacement:
